Policies

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Policies

We know that your appointment is important to you, so once it has been scheduled, we hold it for you. Therefore, should you miss your scheduled time OR do not give 24 hours notice to cancel your appointment, we will charge full price for the time you missed.

If the office is closed there is an answering machine for your convenience to cancel or reschedule your appointment.

Should you require a reminder call for your appointment, please indicate when you book.

Payment is due in full at the end of each treatment. You may pay by cash, cheque (payable to your therapist), debit, Visa or MasterCard. If you are a senior or a student, please let your therapist know before payment. Our fee is scheduled to change only upon posted notice.

If you happen to have an emergency and need a treatment urgently, please call and leave a specific. We will try our best to schedule you in as soon as possible that day.